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1.1 Based on 12 reviews
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    • Lack of good customer service and lack of knowledge 3
    • Lack of concern about customers situation 2
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Sorriest company i have EVER dealt with!!! Wish they would sell my loan to another company. They have no inner office communications at all. I get the same calls from several people pertaining to the same thing. Everytime i think an issue is solved it pops back up. Told them several times I DID NOT want to fill out forms for hard ship. Constantly get calls about it. NO means NO!!!!!

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These people are insane. Claimed to be missing payments even when we had the check from the bank in our hands with THEIR stamp on teh back. Faxed them the copy of it...and others they claimed were "never sent it" STILL claimed not to have gotten them even with their stamp of receipt. Sent payments certified with signature required, claimed never to have gotten those. Our LAWYER started sending payments from their office. STILL claimed... Read more

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Our experience with MGC Mortgage started in 2013. In July, my mother passed away July 1, and we paid the remaining funeral bill. On July 23, 2013, my husband lost his job, ok now we are down to one income. Then on Sept. 4, 2013, I lost my job. Now we were down to no income. We moved out of the house because we could no longer pay for it. We got in touch with MGC and started a loan modification. All was going fine, my husband got a job, the... Read more

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Mgc mortgage as we all know is the worst servicer made up by Daniel Andrew Beal and his multi billionaire friends at Beal Bank and LNV corporation, Beal bank s.s.b and Beal Bank Nevada and home to it all is good old Dallas Texas where he flies under the so called radar with the FDIC all the rest of his schemes to defraud the American Public, but we are smart people Daniel . As soon as anyone gets this servicer run run to the nearest Bank ,... Read more

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Poor customer service all the way around the board. The loss- mitigation department is of no help and they never return our call. You have to constantly follow-up and when you do you get a vm or if you do get someone in person they tell you to wait until someone contact you. In the mean time they send your account over to process for foreclosure and will not accept no form of payment allowing you to catch up. Poor customer service all the way... Read more

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This company should not be allowed to be in existence. They assumed I was delinquent with paying my taxes, and put my account in escrow. I have verified that I was not delinquent, but they deny to waive the escrow. Yes, I was late with my account payments,but not delinquent with my taxes. They requested an escrow payment while I paid my taxes and insurance. They would not accept my checks if they did not include the escrow portion, therefore I... Read more

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I'm able to say for now mgccomplaintescalations@mgcmortgage.com had reviewed my comment. From when I posted the first comment they said they would review and help. After waiting for a little while for the letter for how much we owed and when it needed to be turned in I emailed again. We didn't hear from mgc I got an email from the attorneys Millsap and Singer. We had less than a week to have the money to they're office. We got it in and they... Read more

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MGC Mortgage took over my mortgage when the lender I originally signed with folded. NEVER had problems with the original lender BUT never STOPPED have issues when MGC took over the mortgage. I applied for a modification in June, 2014..DENIED! Missing documents, heard this before! Tried again, same issue. Advised (poorly) to file bankruptcy which would expedite a modification, dismissed the bankruptcy when MGC told me they would work with me on a... Read more

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Before my loan got sold to this company I had everything set to my income $452 and my taxes and insurance where being paid by me at my time with no hassles no stress. I was told by Joshua Desoto that my escrow account was only to be put on just for the modification period and would be removed now they have denied me over and over when this account should have been removed. Every since 2009 I have been having nothing but bad experiences with this... Read more

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I would use up every last kigabyte you have to say what they have done wrong! Fraud! They do not have any customer service they have engaged in every deciet and underhanded trick a mortgage company can do. I have been in bankrutcy Chpt 13 for 3 years and they keep trying to change the amount I owe them so as to kick me out of B.K. ! I thought it was against the law to change the debt fabric of a loan or debt just to force a person out of chpt 13... Read more

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