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Mgc Mortgage - Worst mortgage company ever!

I've been stuck with them for 12 years. They have always been a JOKE! Terrible customer service, payments are applied to the wrong place, and I end up calling every single day talking to different people hoping to fix the problem with no luck! On top of that, my mortgage doesn't even show on my credit report!! Something's fishy here.
1.0
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Value for money
Website
#1355643
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Mgc Mortgage - Dishonest

MGC charged late fees on payments made within the grace period. They corrected two, but refuse to correct the third. I sent my payment confirmation multiple times over months, and keep getting the same generic response. They won't remove the fraudulent late fee.
1.1
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Diversity of Products or Services
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Website
I didn't like
  • Rip off company
  • Fraud
#1325865
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I am working with another company to refinance to get out of a 9% rate down to 4. This has been going on since December 27th and thanks to the fact they don't report to credit bureaus, I have to count on them to send a verification of mortgage. The broker has been...
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MGC Representative
MGC Representative

As an authorized representative of MGC Mortgage, I ask the customer who posted this complaint to contact us directly at mgccomplaintescalations@mgcmortgage.com. We will be gla...

#1222196
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Mgc Mortgage - Very bad No one is never their to Answer calls

They try to foreclose on my house without letting me know But I Went to court and put a stop on it
#1219300
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We have been going in circles with MGC. I had been trying since November to clear up three missing payments. Since the end of November I haven't been able to speak the 'right department'. The last lady I spoke with seemed to try to help she ask if we wanted a loss...
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Anonymous
Anonymous

I guess it was resolved they foreclosed. We were blind sided with no advance warning. I guess the bright side is we don't have to fight with them again. My advice don't get mi...

1.3
#1197154
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I have contacted the mortgage company regarding the 90% completion of re-building our home after hurricane Harvey. Our home is still not completed because MGC does not want to release any more funds. 3 weeks ago, I was very sick with the flu having to go outside to...
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MGC Representative
MGC Representative

Thank you for bringing this issue to our attention. We have assigned a special contact to work with you to resolve the situation.

5.0
#1190227
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We had a new agreement. We made the first two payments. Got a statement that one was recorded the other was not. I spoke with a person and she said no there was two payments that had not posted. She ask if we wanted a midigation packet. I said no I would make a payment...
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MGC Representative
MGC Representative

As an authorized representative of MGC Mortgage, we regret the customer’s frustration and want to help clear things up. We ask that the customer contact us at mgccomplaintesca...

1.3
#1162385
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Each year I am being charged for an insurance policy I have no knowledge of nor do I receive any paperwork. This company takes upon them selves to apply insurance to my home when I all ready have insurance on my home. They apply payments to this policy I know nothing...
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MGC Representative
MGC Representative

As an authorized representative of MGC Mortgage, we regret the customer’s frustration and want to help clear things up. We ask that the customer contact us at mgccomplaintesca...

1.0
I didn't like
  • Rip off company
  • No communication
#1117162
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mgc mortgage brough my loan from New South. They have been the worst company I have ever dealt with. They say that I was late in making my payments gave them all my payment receipts sent them to them they still did not accept them. My payments was up-to-date now...
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MGC Representative
MGC Representative

As an authorized representative of MGC Mortgage, we regret the customer’s frustration and want to help clear things up. We ask that the customer contact us at mgccomplaintesc...

1.0
#1099973
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Contact Mgc Mortgage

Mailing Address:
Beal Bank Corporate Headquarters
7195 Dallas Parkway
Plano, Texas 75024
United States
Phone:
(877) 471-7888
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Mgc Mortgage Products and Services

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Mgc Mortgage - Worst Mortgage Company

I would love to know how these people sleep at night. Not helping a single mother save her house. Will not accept funds from a local county assistance program. DISGUSTING!!!!!!!
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1077932
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